Can I trust TeamViewer?
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Can I trust TeamViewer?

TeamViewer is a globally recognized remote office solution. We look at the facts and fictions surrounding its safety measures.

With over 400,000 downloads daily and 2 billion installs to date, TeamViewer is a widely used remote access program. However, it has received some backlash because of the widespread usage it has seen in online scams. Scammers have found it to be an easy way to get access to their victims’ computers.

How secure is TeamViewer, then? Absolutely; like any tool, it may be misused and do harm, but with enough common sense and caution, it can be a quick and simple means of remote access.

TeamViewer: What Is It?

TeamViewer is a kind of remote access software that has become quite widespread. It serves a number of purposes, but two of the most common are facilitating remote customer support (by giving firms direct access to clients’ computers) and letting employees to access their own data (which is stored on another computer) while working remotely. Since many of us now choose to work from home, it’s safe to assume that this use case has skyrocketed beginning in 2020 and continuing to the present day.

TeamViewer’s benefits

TeamViewer has a lot going for it: it’s affordable, has a wide range of useful features, and is very adaptable. It’s easy to see why TeamViewer has 2.5 billion users and linked devices thanks to its robust security features like two-factor authentication and 256-bit AES encryption.

TeamViewer is compatible with all major operating systems, including Windows, macOS, Linux, and mobile devices, so you won’t have to worry about that.

TeamViewer’s Drawbacks

The most significant risk associated with TeamViewer is that it might expose your devices to misuse by other parties if used improperly. TeamViewer uses encryption to protect your data in transit, but anybody who gains access to your session may see everything you have on the screen. However, if you stick to standard procedures, you may effectively nullify this risk. For your convenience, we’ve highlighted a few hints below.

TeamViewer’s Essential Functions

TeamViewer is a remote access program that does much more than just let you connect to a device from afar; it also lets you share your screen, restart and install programs, share files, print from anywhere in the world, and run reports.

Is TeamViewer Safe to Use?

Security Options in TeamViewer

In order to make sure that the person accessing the device is who they claim to be and not a hacker or scammer, TeamViewer provides a broad variety of security options. A company’s success or survival may be jeopardized if an unauthorized person gained access to a company-owned equipment and leaked or otherwise exploited important information. Even worse, malware schemes might infect workplace computers and demand payment to prevent the destruction of sensitive information.

Because of this, TeamViewer has features like two-factor authentication, blacklisting, a virtual private network (VPN), and more. Below, we’ll go further into these topics.

Disappointing TeamViewer Performance

Scammers’ use of TeamViewer to get access to victims’ computers has in the past tarnished the program’s reputation, although this was done through no fault of TeamViewer’s own. Scammers have often used it in tandem with more conventional forms of fraud, such confidence tricks, because of the system’s ease of use and the fact that a free version is readily accessible. One common con involves the con artist contacting the target and pretending to be from the victim’s bank, internet service provider (ISP), or technical support team in order to trick them into giving the con artist access to their computer.

It’s important to stress that TeamViewer is only a conduit and not a conspirator in this scenario.

Nonetheless, TeamViewer has been breached on their end. As 2019 progressed, it became clear that Chinese hackers had gained access to the company’s systems. No data was lost, it said in a statement, since the assault was detected and shut down swiftly.

TeamViewer Security Best Practices

In order to guarantee your device isn’t compromised while using TeamViewer, follow our guidelines below:

Function Only When Necessary

To eliminate the danger of third parties accessing your device illicitly, only launch TeamViewer when you need to use it, and stop the connection after you have done.

Build Secure Passwords

A password’s strength determines the security of an online system; if yours is readily cracked, you put yourself at risk. Avoid using obvious passwords and don’t use the same password for several sites. A password manager’s password generator is a great place to start when thinking of a safe password. If you need help making a secure password, check out our tips.

A Two-Step Verification Process

Two-factor authentication (2FA) is supported by TeamViewer, which helps to verify that the user logging in really is who they say they are. In order to utilize this method, users must install a suitable software, such Google Authenticator, on their mobile device. When activated, TeamViewer will require the user to authenticate their identity using the authentication app on a mobile device, before a connection can be formed.

Keep TeamViewer up to date.

Always using the most recent version of TeamViewer is a must, as is the case with any other piece of software. Fraudsters will certainly be on the lookout for any vulnerabilities in a product like TeamViewer. Software upgrades from TeamViewer will incorporate tougher security measures as and when they become aware of any possible vulnerabilities, which is why it’s crucial to ensure that you are always using the newest version.

Advanced Security Options

We’ll go through some of the other security precautions that TeamViewer takes to protect your data, such as trusted devices and block lists, below.

In addition, the system tray icon for TeamViewer remains visible at all times while the program is running, alerting the user whenever remote access is being used. Because of this, it is not a good option for keeping tabs on staff members’ online habits.

Furthermore, the TeamViewer administrator may set up many levels of access for employees, allowing them to provide permissions only to those who really need them.

Trusted Device Verification

Using Trusted Devices increases the safety of your TeamViewer sessions. An email is sent to the account owner when a new device attempts to access the computer, and the owner may either approve or deny the request. At this time, you may either permanently or temporarily grant this device access to your computer.

You may also choose to allow connections from that IP address in the future, even if they come from a different device.

Get a virtual private network.

Using a virtual private network (VPN) adds an additional degree of protection for many people and businesses. TeamViewer includes a virtual private network (VPN), however contrary to its name, it does not operate in the same way as a standard VPN. TeamViewer’s VPN setting essentially converts the whole network into a private, encrypted connection.

You can make it considerably more difficult for your ISP to track your online activities by using a standard VPN service like NordVPN. You may use both your own VPN and TeamViewer’s VPN at the same time without conflicting their respective functions.

Covers for Personal Space / Mute Screen

Documents, files, and so on that you open when remotely accessing a device will appear on the screen just as they would if you were sitting in front of it. The potentially sensitive information would be visible in real time to anybody in the immediate area.

We can lessen the impact of this problem in a few of ways. To begin, there is a built-in function in TeamViewer that allows the display to be disabled.

Add a privacy screen to your computer screen for more security. This physical screen obscures your display by covering it with plastic that is transparent from the front but opaque from the sides.

Cut off the Flow of Easy Access

TeamViewer’s Easy Access function does what it says on the tin: it makes it easier to connect to certain devices. The password-entry process is rendered superfluous, and the user’s ID is used instead to provide access. We don’t advocate removing a security protection like this, therefore we’re suggesting you turn this off.

Block Listing Mode Enabled

Using a manual method called “block listing,” the user may choose certain contacts they do not wish to have access to their device. This might be done by email or via an organization. For business accounts where some details may be off-limits to certain divisions, this feature might be invaluable.

As with other remote access software, TeamViewer has an Allow list setting. Instead, this lets you create a list of people you trust to have access.

End the Session When Done

When you log out of a device that’s connected to TeamViewer, the program is closed until you’re ready to reconnect. You may even log out of your session and let other authorized users keep working.

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